summary refs log tree commit diff stats
path: root/gitlab/issues_text/target_missing/host_missing/accel_missing/968
blob: 022932eafe14ba5e3a14fd7dcf4faf162342b3dc (plain) (blame)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
QEMU guest agent fails to install if COM+ Application: QEMU Guest Agent VSS Provider not properly uninstalled
Description of problem:
QEMU guest agent fails to install if COM+ Application: QEMU Guest Agent VSS Provider not properly uninstalled
Steps to reproduce:
1. Install QEMU guest agent
2. Uninstall QEMU guest agent (in rare cases it didn't uninstall the COM+ component) 
3. Install QEMU guest agent and get error: `Product: QEMU guest agent -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action RegisterCom, location: cmd.exe, command: /c "C:\Program Files\Qemu-ga\qemu-ga.exe" -s vss-install`
Additional information:
1. **Qemu GA is already uninstalled:**

```
gwmi Win32_Product


IdentifyingNumber : {EE3877E4-07B0-41F2-ADB8-B45133DDCE37}
Name              : Spice Agent 0.10.0-5 (64-bit)
Vendor            : Red Hat, Inc.
Version           : 0.10.5
Caption           : Spice Agent 0.10.0-5 (64-bit)

IdentifyingNumber : {4C49C419-DE39-421B-B0F8-5F0DE1486869}
Name              : Virtio-win-driver-installer
Vendor            : Red Hat, Inc.
Version           : 0.1.189
Caption           : Virtio-win-driver-installer

IdentifyingNumber : {85F4CBCB-9BBC-4B50-A7D8-E1106771498D}
Name              : Orca
Vendor            : Microsoft Corporation
Version           : 3.1.5299.0000
Caption           : Orca

IdentifyingNumber : {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Name              : Microsoft Silverlight
Vendor            : Microsoft Corporation
Version           : 5.1.50918.0
Caption           : Microsoft Silverlight

IdentifyingNumber : {AB392F9F-0C0C-4098-B5BA-B1E84E62D6CE}
Name              : Icinga 2
Vendor            : Icinga GmbH
Version           : 2.11.0
Caption           : Icinga 2
```

2. **Extract files from installer and run `qemu-ga.exe -s vss-install`**

It fails with: `QGA VSS Provider is already installed. (Error: 80004004) Vorgang abgebrochen`

3. **Uninstall COM+ component: `qemu-ga.exe -s vss-uninstall`**

`Removing COM+ Application: QEMU Guest Agent VSS Provider`

4. **Now you can install GA**

```
gwmi Win32_Product


IdentifyingNumber : {EE3877E4-07B0-41F2-ADB8-B45133DDCE37}
Name              : Spice Agent 0.10.0-5 (64-bit)
Vendor            : Red Hat, Inc.
Version           : 0.10.5
Caption           : Spice Agent 0.10.0-5 (64-bit)

IdentifyingNumber : {4C49C419-DE39-421B-B0F8-5F0DE1486869}
Name              : Virtio-win-driver-installer
Vendor            : Red Hat, Inc.
Version           : 0.1.189
Caption           : Virtio-win-driver-installer

IdentifyingNumber : {85F4CBCB-9BBC-4B50-A7D8-E1106771498D}
Name              : Orca
Vendor            : Microsoft Corporation
Version           : 3.1.5299.0000
Caption           : Orca

IdentifyingNumber : {99AD6A3C-F854-4E6E-865F-11D4A5E46172}
Name              : QEMU guest agent
Vendor            : RedHat
Version           : 101.1.0
Caption           : QEMU guest agent

IdentifyingNumber : {89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Name              : Microsoft Silverlight
Vendor            : Microsoft Corporation
Version           : 5.1.50918.0
Caption           : Microsoft Silverlight

IdentifyingNumber : {AB392F9F-0C0C-4098-B5BA-B1E84E62D6CE}
Name              : Icinga 2
Vendor            : Icinga GmbH
Version           : 2.11.0
Caption           : Icinga 2
```